What Do Customers Expect to See on Your Website?

Website Homepage Responsive Design Ideas Concept

Your website has to do a lot of work to promote your business. It needs to communicate a lot of information very quickly. In the digital age, people are used to instant gratification. So, if your website doesn’t showcase the right messaging in the right way, your potential customers are likely to click away and look for someone else to offer the services they need. 

At Anchor Wave, we have worked hard to perfect the art of Tucson web design so that we can deliver a website that works for your business. Here’s a closer look at what we’ll include in your web design to give your customers the experience they’re expecting. 

What You Do

Sure, this one might seem obvious, but it’s easy to miss the mark when it comes to the primary message of your website. From the first glance at your homepage, it should be abundantly clear what your business does. This is where keyword research can play an important role. You need to know which terms your customers are using to find the services your business offers, and use that terminology on your website. Our Tucson web designers will spend the time getting to know your business so that we can identify that key message for your website and ensure that all the information your customers need is front and center. 

Who You Do It For

In order to really speak to your target audience, you need to get to know your target audience. Who are your customers, and why do they ultimately choose you over your competitors? Part of our web design process is building customer personas to identify what your customers are looking for, which problems they’re trying to solve, and where they might hesitate in the purchase process. This will help us speak directly to those concerns throughout your site copy, so that your website communicates to your target audience in the most effective way possible. 

Why You Do It Best

Unless you operate in a very niche market, chances are you’re not the only company in town doing what you do. Therefore, your website needs to quickly communicate why your business is the superior choice over your competitors. Elements to include in your website design include logos from trusted brands you work with, logos for industry certifications or professional associations, and real reviews from your happy customers. 

How to Get Started 

Even if you do everything else right, you won’t see much follow-through if you don’t create a clear path for your customers to follow to the next step. Whether you want them to book an appointment online, call you directly, or visit your business in person, you should have clear calls to action throughout your site directing customers to the right place. 

Anchor Wave is a trusted Tucson web design company that has helped local businesses across a wide range of industries thrive. Take a look at what we can do by browsing our web design portfolio and contact us today to schedule a strategy call.

Share this post

Are you set Up with the new Google Analytics (GA4) tracking properties?
Don't lose important data for how your website is performing!

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.