Review Management
Get in Control of Your Online Reviews With Review Management
Get more positive reviews for your business
Wouldn’t it be nice if you could moderate the discussions customers are having about your business on third party review sites like Google and Yelp? After all, potential new customers are likely to check out these reviews before they ever contact your business. But aside from encouraging friends and family members to write a few reviews for you, there’s not much you can do, right? Wrong. It is possible to get in the driver’s seat and take control of your online reputation with review management from Anchor Wave.
About 86% of consumers (including 95% of people aged 18-34) are looking at online reviews for local businesses. They want to see high-quality reviews, but they also want to see recent, relevant reviews. With our review management service, ReviewLead, you can see a steady stream of reviews that help you drive in more new customers. Plus, you can upgrade your service so that our team will respond to those new reviews with customized, keyword rich responses.
Don’t Assume Your Business Has Enough Reviews Already
You may have a good handful of positive reviews already, but is there anything driving new customers to leave their feedback for your business online? Alternatively, you might think that as a small company with a unique niche, you don’t really need reviews to drive in new clients.
Consider this:
- 91% of consumers trust online reviews as much as personal recommendations.
- 96% of consumers read businesses’ responses to online reviews.
- 53% of consumers expect businesses to respond to negative reviews within a week.
- 85% of consumers think that reviews older than three months are not relevant.
These figures reveal that the need for digital reputation management is ongoing—you can’t simply settle for the reviews you already have. Yet, even with an understanding of why reviews are important, you may not know how to master online reputation management. You may have trouble gathering client information or feel like you don’t want to bother clients by requesting reviews. However, asking for reviews is a common practice in just about every industry, and with Anchor Wave’s help, you can easily master the process.
Anchor Wave's Review Management vs. Other Review Management Services
You're going to notice the difference...
- We provide a comprehensive review management service, not just plug and play software.
- We can help you see more consistent, positive reviews and boost your average star rating.
- We pair you with a dedicated specialist to manage your reviews.
- We’ll strategize with you and provide ongoing support to improve the quality and quantity of reviews your business has, all while following industry best practices.
- We can help you say goodbye to spam reviews.
Hear How Our Clients Have Succeeded With ReviewLead
Find the right ReviewLead Agency!
Whether you need to go from zero to hero with your reviews or you’re struggling to combat spam reviews and bring in more authentic, positive feedback from real clients, we’re ready to help. Read some of our client success stories with our review management service below.
Get results like these:
Benitoite Mining:
Over the course of 2 years, generated 152 reviews that increased his cumulative star rating from 4.4 to 4.9.
Physio Shop:
122 new reviews generated (over 2 locations) in 4 months (drip campaign).
Madaras:
Generated 790 reviews on 7 different review sites (Google, FB, Yelp, TripAdvisor, CitySearch, Direct, FourSquare) over the course of 2 years.
Copenhagen:
Went from a 3.8 cumulative star rating to a 4.6 in a year due to consistently adding customers to email drip campaign.
E-konomy Pools:
19 reviews to 562 in 2 years (across 2 locations); increased cumulative star rating from 4.4 to 4.6.
What people are saying
"We’ve had a few customers find us from doing an internet search for loan officers, and I know that they have found us due to our increased online presence from the reviews. I’ve been really happy with the system we have in place and the results that we’ve seen!"
Gary Franks
"It's been working SO well thus far, and I'm excited that we're continuing to get so many 5-star reviews. I love our little TypeWell family and am happy to see it growing. Lots of new folks just signed up for the training course this summer, so we're thrilled!"
TypeWell
"Anchor Wave has a great team of people that provides great customer service. I really would like to commend their Digital Marketing Director. She is constantly looking out for the customer and making sure they are satisfied with the service they are provide. Thank you for doing such a wonderful job Christine!"
Trident QMS
"We have been using Anchor Waves ad and review services for a year now. It makes it easy for our clients to quickly review our agency and has help set us apart from our competitors!"
Amber Eghtesadi
“If you sent me a thumbs up and thumbs down email for this product, I'd hit the thumbs up button!”
Desert King Windows
"Anchorwave is the best! I use them for Reviews and for my website. They are knowledgeable and professional in every way. I highly recommend them."
Nancy Purdin
"“We at American Vision Windows has been utilizing the system for reviews now for several months. The communication between our rep Britney Thomas and myself has been outstanding. She responds quickly and gets our reports to us in a timely manner. We have increased our online reviews thanks to the system and the hard work of Britney.”
Jim Pope
"I have worked with Anchor Wave for a few years now. When I started with them I, and my business, had zero online presence. They have taken me from zero to over 100 5 star reviews!! I now have people reach out to me simply from my reviews online. I highly recommend working with the team at Anchor Wave!"
Heather McRae
“I have worked with Tom Lickliter and Anchor Wave and they are a top notch team of professionals. Tom helped me realize the importance of Google reviews and we have increased our 5 star reviews by over 100%. Visibility is critical in this virtual marketing world, and I am happy to recommend Tom and Anchor Wave”
Dianne Kelley
How Does Online Reputation Management Really Work?
Our review management service isn’t just a piece of software. It’s a service run by expert online reputation managers who know the ins and outs of your business and will strategize with you to build the best practices for improving the quantity and quality of your reviews, catered to your individual business.
Here's what you get:
1
We Help You Get More Reviews
With an email drip campaign, text message reminders, or a combination of the two, customers are encouraged to share their experience after a recent interaction with your business.
2
We Make It Easy for Customers to Review Your Business
Make leaving reviews easy – if you don’t make it easy, reviews don’t happen. We make it simple with a good, old-fashioned “Thumbs Up, Thumbs Down.” You had a good experience? Thumbs up! Not so great? Thumbs down!
3
We Provide Customized Tools and Resources
We provide a custom URL for your ReviewLead page, making it easier to direct clients to leave a review. We also provide you with other ways of encouraging reviews. We create custom digital assets like flyers, invoice inserts, and business cards for you to print and share.
4
We Reduce the Impact of Negative Reviews
Clicking on the ‘thumbs up’ directs the customer to a list of your review sites for them to easily leave a review. By clicking ‘thumbs down,’ they are led to a comment box where they can share their feedback directly with you, if they would like.
5
We Notify You As Soon As New Reviews Drop
We keep a close eye on all your review sites 24/7 and notify you as soon as new reviews come in! You can even upgrade your service so that we do the legwork and respond to those new reviews for you.
6
We Help You Celebrate Your Victories
We automatically publish your 4 and 5 star reviews to your social channels so you can get more mileage out of your well-deserved praise! Just like with your social feeds, we’ll instantly share your 4 and 5 star reviews to your website.
